Job Title : Mettler Toledo - Level 3 Apprentice Field Service Technician - Weighing
Employer : Mettler Toledo
Location : Leicester, LE4 1AW
Position Type : Apprenticeship
Apprenticeship : Engineering Technician
Sector : Engineering and Manufacturing Technologies
Vacancy Reference : VAC-00329
Brief Description : Mettler Toledo offer precision solutions in the life science and food industries. They are searching for a Field Service Engineer to join their team to travel onto customer sites to install, calibrate, and repair their high precision equipment.
Qualifications Required : 5 GCSE's at grades 5 and above including English and Maths
Vacancy Detail : Mettler Toledo offer precision instruments and services for many applications in research and development, quality control, production, logistics and retail to customers around the world.
Their precision instruments are the foundation of research and quality control labs all over the world. High-performance weighing solutions offer a basis for solid R&D results. Pipettes are an essential tool for life science research. Thermal analysis instruments help to improve materials and their thermal behaviour. Automated chemistry solutions accelerate the development of new chemicals.
Quality control relies on fast and precise analytical measurement as well as good data management. Our analytical balances, titrators, pH meters, density meters, refractometers, melting point meters and pipettes can be tailored to each customer’s application and provide a fully documented workflow for every quality control lab.
Their sensors for measuring critical liquid analytical parameters, such as pH and oxygen levels and water conductivity and resistivity as well as total organic carbon, enable pharmaceutical, biotech and other companies to continuously ensure product quality and meet regulatory standards.
They offer industrial scales in all sizes and formats, terminals and software to control and monitor manufacturing processes. Specialized solutions for formulation, piece-counting and many other applications help to improve productivity and reduce errors.
As part of your training programme you will take part in on the job training in all areas of MT, with a focus in Field Service, Mass Lab and Production.
Working alongside the Field Service Engineer, undertake routine service/ calibration in line with the customer requirements
Commission and installation of new equipment in line with customer requirements and under the supervision of the Field Service Engineer
Provide first class preventative maintenance on site
Respond promptly to all customer breakdowns and perform first time fix.
Complete all documentation for each customer visit, including risk assessment and method statement.
Work to ISO9001-2000, GWP and GxP procedures etc.
Attend any and all training provided by MT-UK, either classroom or eLearning.
Responsible for highlighting any additional training or tools needed in order to carry out the work to the best of your ability
This role will also involve:
Adhere to all Health and Safety requirements of MT-UK and on customer sites at all time.
Perform calibrations and documented procedures in line with customer expectations
Actively demonstrate to support of other areas/departments within the company to ensure team spirit is observed
Successful completion of your training programme within MT, providing a first class service for each task you are asked to complete.
Improved accuracy in physical evidence, ideally less than 1% error rate
Improved first time fix rate
Have at all times the required tools and knowledge needed
Take ownership of customer satisfaction scoring
Identify leads and revenue opportunities
Positions Available : 2
Working Week : Mon - Thurs: 8:00 - 4:30, Fri: 08:00 - 1:30
Salary : £ 249.33 (Weekly)
Application Deadline Date : 11/10/2021
Possible Start Date : 18/10/2021
Personal Qualities : Enthusiastic, friendly and hardworking attitude.
Use Resources Wisely
Perform with Integrity
Skills Required : Confident with Computing Skills, particularly in Microsoft Word and Excel
Good problem solving and communication skills
Willingness to learn, and relishes new challenges
Self-motivated and capable of working under your own initiative
Ability to work to tight deadlines and deal with some pressure to meet them.
Ability to understand and make use of technical information
Flexible approach to working conditions and change within the working environment.
Future Prospects : Successful completion of your training programme within MT, providing a first class service for each task you are asked to complete.
Training to be Provided : This 4 year programme will include:
• Engineering Basic Skills training – off the job full time at Make UK in Aston, Birmingham
• NVQ Level 3 in Engineering
• A Technical Certificate (BTEC Diploma Level 3 in Engineering)
• In house training in line with your requirements.
Other Information : Manual Handling
Working in confined spaces
Ability to lift up to 20kg multiple times
Ability to travel to customers on a regular basis
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