Allegion (UK) Ltd- Level 3- Technical Support Apprenticeship

  • Company: Allegion (UK) Ltd
  • Location: Birmingham, B6 5 RQ
  • Type: Apprenticeship
  • Salary: £327.00 per week
  • Sector: Engineering and Manufacturing Technologies
  • Ref: VAC-00449
  • Application Deadline Date: 05/09/2022
  • Start Date: 12/09/2022
  • Positions Available: 1
  • Working Week: Year 1 Mon-Thurs 8am-4.30pm Fri 8am-12.30pm

Brief Description

We are looking to support and develop an energetic, dynamic individual through a Level 3 Technical Support Technician within our Engineering Team. This is an office-based role with potential for travel to Europe.

Qualifications Required

5 x GCSE’s grade 4 or above. Must include Maths and English

Personal Qualities

Believe in our company values. Positive mindset with a strong desire to learn

Skills Required

-Good verbal
-Written communication skills
-Computer literate
-Keen learner
-Good organisational skills with the ability to manage a range of tasks competing for attention
-Good interpersonal skills

Future Prospects

- Become a qualified technical support technician.
- Potential to travel to Europe.


Vacancy Detail

Are you looking to start your career in Technical Support? Are you struggling to find a business that will invest in you and help you develop and grow? Then look no further.

At Allegion we care about keeping people safe and secure where they work, rest and visit. With 25+ brands sold in over 130 countries across the globe, we specialise in security around the doorway and beyond.

We are looking to support and develop an energetic, dynamic individual through a Level 3 Technical Support Technician within our Engineering Team.

As Technical Support, you are vital in the delivery of a good customer experience. You show excellent customer service skills and behaviours. Once you have mastered our range of products, you will be providing ‘Level 1’ technical support to our customers.
As 20% of your role will be at college, the rest of your time will be spent learning and developing in your role within our Engineering Team. You will be supported by your ‘buddy’ who will be there to guide you every step of the way on your journey.
Communication is key. Be that via telephone or email to our customers, or face to face across our departments. Although you will be part of the Engineering Team, you will also learn how our other functions operate. This will enable strong team-work across the business and build on your successes. This is an office based role with potential for travel to Europe.
You will be joining a flexible and forward-thinking company where your strengths are used as a platform to succeed. Why not make this first step in your career with us?

-Office based role
-Providing technical support
-Customer service
-Problem solving

Other Information

-Office based role
-Salary per week starts at £327 (depending on age)

Ready to start your adventure?