Tappex - Level 3- Technical Support Engineering Apprenticeship

Are you technically minded and enjoy solving problems? We’re seeking a Technical Support Technician to join our Engineering team, supporting customers and colleagues with product enquiries, testing, and technical documentation. You will play a key role in helping us deliver outstanding service and innovative solutions across the engineering and manufacturing sectors here at Tappex Thread Inserts Limited in Stratford-upon-Avon. Salary £14,500 per annum plus travel allowance. You will spend 4 weeks at Make UK in Aston, Birmingham followed by 2 weeks at Tappex throughout your first year.

COMPANY

a) Tappex is a market leader in the design and manufacture of high-quality threaded inserts for plastics, metals, and composite materials. With over 60 years of expertise, our innovative solutions are trusted by major industries worldwide, including automotive, aerospace, electronics, and manufacturing.
b) We pride ourselves on investing in both cutting-edge technology and the development of our team. From apprenticeships to continuous professional training, Tappex is committed to nurturing talent and supporting career growth.
c) At Tappex, we are dedicated to producing precision-engineered products while maintaining a strong focus on sustainability and environmental responsibility. Our modern manufacturing processes are designed to minimise waste and optimise energy efficiency, reflecting our commitment to a greener future.

Tappex Thread Inserts Ltd. is a leading manufacturer of high-quality threaded inserts and fasteners, serving industries worldwide, including automotive, aerospace, electronics, and manufacturing. Established over 60 years ago, we have built a strong reputation for innovation, quality, and precision engineering.
At Tappex, we pride ourselves on:
• Engineering Excellence: Our threaded inserts are designed and manufactured to the highest standards, ensuring reliability and durability in demanding applications.
• Global Reach: With a network of partners across Europe, North America, and Asia, our products are trusted by industry leaders worldwide.
• Sustainability Commitment: We are dedicated to sustainable manufacturing processes that minimise waste and reduce environmental impact.
• Employee Development: We invest in our people, providing comprehensive training, career growth opportunities, and a supportive work environment.

Joining Tappex means becoming part of a forward-thinking company that values its team members and encourages innovation and professional growth.

ROLE

We are looking to recruit an apprentice to work within our small Engineering Team here at Tappex Thread Inserts. Department duties include:
- technical customer support,
- product design work (CAD),
- application testing and problem solving,
- build of installation equipment,
- machining and assembly work,
- process improvement to include tooling design, improvement and purchasing.

As an apprentice within the Engineering department, you can expect to get involved with all of the above over the 4 years, with a view to specialising within the department on completion of the apprenticeship.

WHAT'S IN IT FOR YOU?

• Annual wage £14,500 36.5 hours per week @ £7.64/hour – plus travel allowance
• The holiday year commences on the 1st of January and finishes on the 31st of December.
• You are entitled to 18 days of holiday per year, plus all public holidays in England and Wales. You will also receive one extra floating day for every four months of service up to a maximum of 7 days.
• Other benefits will include a company pension scheme and life assurance.
• There is also a six-monthly bonus scheme, which depends on the company and you hitting certain criteria.
• As the crow flies, travel allowance is also paid based on distance from your home to work.